Refund & Returns Policy

Welcome to Shekha’s Beauty Secret! We are committed to providing you with exceptional organic handmade soap products. Please review our policy regarding refunds and returns below.

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Refund and Returns Policy

1.1 No Returns Accepted We regret to inform you that we do not accept any returns for products purchased from Shekha’s Beauty Secret. Once an order is placed and delivered, it is considered final sale.

1.2 No Refunds Provided We do not offer refunds for any products purchased, except in the case of damaged or defective items.

1.3 Damaged or Defective Items If you receive a damaged or defective product, please contact our customer service team immediately at info@shekhabeautysecret.com or call 8830371247 within 24 hours of receiving the order. We will work with you to resolve the issue promptly.

1.4 Proof of Damage or Defect For damaged or defective items, we may request photographic evidence or additional information to assess the situation and determine the appropriate course of action.

1.5 Resolution for Damaged or Defective Items If the item is deemed damaged or defective by Shekha’s Beauty Secret, we will provide a replacement product, depending on product availability and customer preference.

1.6 Contact Us For any inquiries or concerns regarding damaged or defective items, please reach out to our customer service team at info@shekhabeautysecret.com or call 8830371247. We are here to assist you.